The Onlinecasinoontario.net team finds ourselves unusually ambivalent in our evaluation during the test phases of the BetMGM casino. While we generally appreciate many aspects of the casino, there always seems to be a caveat.
In this casino review, we will look deeper into each element, including the welcome bonus, game portfolio, payment methods, customer support, and much more.
Welcome Bonus and Terms
All new players signing up for a new account can right now get a 100% deposit bonus up to $3,000 + $100 in casino bonus. So, what’s the caveat here? It’s the bonus terms, but not in the way you’re thinking. They’re not unfair – not at all. However, they’re hard to find.
It takes over 1,000 words of reading (over 4 minutes) through the bonus terms to reach the part that covers the wagering requirement of the deposit bonus for the first time. Wagering requirements should always be more transparent than this.
We initially thought they were trying to hide it because the wagering requirements would be very high, but it’s the complete opposite. The deposit bonus only has a wagering requirement of 15x the bonus value, and the casino bonus has a 10x wagering requirement. A very fair deal, we must say, and it’s far below the industry standard (of 35x).
You have 14 days to complete the wagering requirement of the deposit bonus, and 7 days for the casino bonus.
Regulatory and Corporate Overview of BetMGM Casino
BetMGM Casino is fully regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario. These organizations ensure that the casino upholds high standards of fairness, security, and responsible gaming.
BetMGM is a collaboration between two industry giants: MGM Resorts International and Entain Holdings. With decades of experience and a solid reputation, this partnership promises a great gaming experience.
Game Selection
The casino offers a wide selection of games from some of the leading gaming providers in the industry – amounting to a crazy 4,000+ games total. They also offer a vast selection of games and betting options for sportsbook, poker and arcade(gambling) fans.
However, the layout and the lack of filtering make the game grid almost impossible to navigate through. You can’t filter by almost anything you normally can in a game menu. Not by provider, not by game feature – nothing but the meta category, which is slots.
Payment Methods (Withdrawals and Deposits)
BetMGM Casino makes it easy and secure for players to handle their money with a variety of payment options. For deposits, you can use credit and debit cards like Visa and MasterCard, e-wallets such as PayPal, Skrill, and Neteller, prepaid cards like Paysafecard, and even bank transfers. Most deposits go through instantly, so you can jump into the action right away.
When it comes to getting your winnings, BetMGM has you covered with multiple withdrawal methods, including bank transfers, e-wallets, and checks by mail. E-wallets tend to be the quickest, while other methods might take a bit longer. The casino strives to process all withdrawal requests within 24 hours, but keep in mind that security checks and bank processing times can add a bit of extra time.
To keep everything safe and secure, BetMGM uses top-notch encryption technology. This means your personal and financial information stays protected, giving you peace of mind while you enjoy your gaming experience.
Customer Support and Player Safety
BetMGM Casino is dedicated to providing excellent customer support for its players. You can reach out through live chat, email, or explore their detailed FAQ section. The live chat is available 24/7, so you can get quick help whenever you need it.
Player safety is a high priority at BetMGM Casino. They offer various responsible gaming tools to help you manage your gambling activity. You can set deposit limits, time limits, opt for self-exclusion, and access support resources if needed. BetMGM also collaborates with organizations like Gamblers Anonymous and the National Council on Problem Gambling to encourage responsible gaming.
Conclusion
BetMGM Casino is a standout online gaming casino in Ontario, offering something for everyone. Whether you’re just starting or you’re a seasoned player, you’ll find plenty to enjoy here. From a generous welcome bonus and a wide variety of games to secure payment options and dedicated customer support, BetMGM has got you covered.
But with that said, the casino does have some issues. It’s hard to find certain bonus terms (even though they are very lenient), and the game menu has a lot of missing key features to make it a good one. The Onlinecasinoontario.net team could all agree on at least one particular thing – we think the website seriously needs a UX/UI person with a fresh perspective. If the UX/UI issues we mentioned above weren’t a problem, BetMGM Casino would probably be one of our S-tier casinos.